Sylvana's Response to COVID-19

At Sylvana, our number one priority is the health and safety of our patients and our team.  Therefore, Sylvana will close effective March 24, 2020 for aesthetic services.  

 

The following service are NOT affected by our temporary closure:

 

*  IV Therapies (find out more)

*  Skincare Product Shipping

*  Future appointment scheduling (after April 15, 2020)

*  Gift Card Specials (click here)

 

Thankfully we are unaware of any current COVID-19 exposure at Sylvana Institute but continue to take the necessary precautions to protect you and our team.  

 

As a practice exclusively focused on elective services, we do not see many patients in our waiting rooms experiencing cold/flu-like symptoms in general.  However, as Coronavirus (COVID-19) continues to be a global concern, we wanted to update you on what precautions we are taking to ensure you have safe, healthy access to our services. 

  • Prior to every visit, we are asking screening questions, to ensure symptomatic or at-risk patients reschedule their appointments to avoid community spread.

  • We following CDC guidelines regarding staff members who are ill or may have been potentially exposed to COVID-19.

  • As a medical facility, we have always had a policy of sanitizing any surface after each patient encounter - but we are increasing our vigilance and frequency of disinfecting during this time.

  • We are consistently using hand-sanitizer throughout  the clinic spaces.

  • We have increased time between scheduled appointments to avoid crowding our waiting rooms.

As always, if you need us, we are here for you. Please contact us with any additional questions or concerns.  We can be reached at 

301-668-0002.

 

This is a difficult time for many small business so we ask you to consider supporting local businesses in any way you can. 

 

Stay tuned on Facebook and Instagram as we prepare to return to normal.

 

The Sylvana Institute Team

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Sylvana Institute Med Spa in Frederick, MD Hours:  Mon, Wed, Thurs, Fri: 9am-1pm & 2pm-5pm
Tues: 9am-1pm & 2pm-6pm
Saturday & Sunday:  Closed

 

182 Thomas Johnson Drive, Suite 100  |  Frederick, MD  21702  |  Phone: 301-668-0002  |  Email: info@sylvanainstitute.com